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Mastering Artificial Intelligence (AI) for HR Professionals Training
Home Mastering Artificial Intelligence (AI) for HR Professionals Training
534IC

SAQA ID

118792

IC2X002

Minimum Credits

209

Artificial Intelligence (AI) is rapidly reshaping business operations, and human resources (HR) is no exception. As companies work to harness AI to boost workforce efficiency and improve decision making, HR professionals must gain a deep understanding of AI’s potential and its applications. This Mastering Artificial Intelligence (AI) for HR Professionals training course designed specifically for HR practitioners, provides the knowledge and tools necessary to excel in an AI-driven environment.

AI offers new opportunities for HR professionals, from automating routine tasks to gaining more comprehensive insights into employee
performance and engagement. This Mastering Artificial Intelligence (AI) for HR Professionals training course aims to bridge the gap
between traditional HR methods and advanced AI technologies, empowering participants to drive innovation and create meaningful
change within their organizations.

A. Introduction to Artificial Intelligence in Administration and Management

1. Morning Session

  • What is AI? Understanding AI, ML, NLP, and automation
  • Key trends: AI in the workplace and its impact on administration
  • The evolving role of administrators and managers in the age of AI

2. Afternoon Session

  • Case studies: How AI is being used in HR, finance, logistics, and office management
  • Tools overview: Microsoft Copilot, ChatGPT, Google Workspace AI, Power BI, and more
  • Activity: AI-readiness self-assessment for your organisation.
B. AI for Communication, Document & Task Management

1. Morning Session

  •  Automating email responses and calendar scheduling with AI
  • Generating professional documents, letters, and reports using AI

2. Afternoon Session

  • Summarising meeting notes and creating action plans with AI tools
  • Introduction to AI-based task management and virtual assistants (e.g., Microsoft Copilot, Notion AI, Google Duet)
  • Activity: Practice session using AI tools to manage admin task
C. AI for Communication, Document & Task Management

1. Morning Session

  • Basics of data analysis for non-technical professional
  • Using AI for data cleaning, visualisation, and insights (Power BI,
    Excel AI, Google Sheets AI

2. Afternoon Session

  •  Building simple dashboards and automated report
  • AI-powered decision-making: using insights to support planning and policy
  • Activity: Creating a report or dashboard using AI tools
D. AI for Workflow Automation and Process Efficiency

1. Morning Session

  •  Introduction to process automation with AI
  • Using tools like Microsoft Power Automate and Zapier to streamline workflows

2. Afternoon Session

  • Automating document approvals, notifications, reminders, and form responses
  • Integrating AI into HR, procurement, and records management processes
  • Activity: Designing a simple automated workflow
E. Ethics, Implementation Planning, and Practical Simulation

1. Morning Session

  • Ethical use of AI in administration (bias, privacy, transparency
  • AI policy, compliance, and risk management

2. Afternoon Session

  • Implementation roadmap: planning AI integration in your
    department
  • Capstone simulation: Use AI tools to complete a management task from start to finish
  • Activity: Present group action plans for AI adoption in your organization
 
534IC

Pricing

0921E

Delivery Mode

Hybrid Full Time/Online  

IC2X002

Campus Location

Dynamic

What will this training course feature?

  • Understanding the basics of AI and its relevance to HR functions
  • Exploring AI-driven tools and technologies for recruitment, performance management, and employee engagement
  • Learning how to analyze HR data and derive actionable insights using AI
  • Case studies of successful AI applications in HR across industries
  • Hands-on experience with AI-based tools for talent acquisition and workforce planning
  • Ethical considerations and challenges in integrating AI into HR practices

What are the Goals?

By end of this training course, participants will be able to

  1. Develop a foundational understanding of Artificial Intelligence and its role in HR.
  2. Learn how to integrate AI tools into key HR processes such as recruitment, training, and employee retention.
  3. Enhance data-driven decision-making skills through AI-powered analytics.
  4. Understand the ethical implications and challenges of AI in HR practices.
  5. Build a strategic roadmap for leveraging AI to improve HR efficiency and outcomes

Who is this Training Course for?

This training course is suitable to a wide range of professionals but will greatly benefit

  1. HR Managers and Directors
  2. Talent Acquisition Specialists
  3. Learning and Development Professionals
  4. Workforce Planning and Analytics Experts
  5. Organizational Development Professionals
  6. Anyone in HR looking to leverage AI for business impact
  7. HR Personnel

How will this Training Course be Presented?

This training course will employ a blended learning approach, combining interactive lectures, group discussions, and practical exercises. Participants will engage in hands-on activities, case study analyses, and live demonstrations of AI tools.

Emphasis will be placed on collaborative learning, allowing participants to exchange ideas and apply concepts to real-world scenarios.

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